Requests connected to real jobs
The review process should start from an appropriate completed-work moment. We agree the trigger and wording so the request makes sense to the customer and reflects the service they actually received.
Google review and feedback system · Build your reputation and repeat work
Good work deserves an easy review route.
When a job is complete, a simple request makes it easier for the customer to share their experience. We set up an honest Google review and feedback process that works with your customer journey, without buying reviews or deciding who gets to leave one.
Set up for you. Ongoing support. No upfront website-build fee.
WHY THIS PART MATTERS
Asking should be straightforward for both sides.
Customers may be willing to leave feedback but not know where to do it. You may intend to ask after a job and forget once the next one starts. A clear review request creates a repeatable step after real work, with a direct route to the right business profile.
The same public review opportunity
Every customer has the same opportunity to leave a public review. A private feedback route can help someone explain a concern, but it should not be used to hide or redirect customers because their experience was negative.
A useful link across your materials
A direct review or feedback route can be used in the agreed messages and QR materials. Customers should know where a link takes them and which business they are reviewing.
A PRACTICAL WAY TO USE IT
From an everyday task.
To a clearer next step.
- 01
The real job is complete
Use the agreed completion point and customer record for the request.
- 02
Ask for an honest account
Send a clear invitation to share how the work went, without telling the customer what rating to give.
- 03
Make leaving feedback easy
The customer follows the relevant route and chooses what to say.
Example process, not a customer result. Your final workflow is agreed and checked during setup.
One part of a complete business setup.Website, business number, customer records, reviews and follow-up. Connected and supported for £297/month.
Explore all 18 inclusionsWE DO THE SETTING UP
Start with what
you already have.
We review your current setup, agree the useful changes and explain how to use the result. These are the details that help us put this part in place.
See the setup process- Your Google Business Profile and correct review route
- The point at which a job is considered complete
- The tone you want review requests to use
- How your team should pick up private feedback or concerns
BEFORE YOU DECIDE
Good questions.
Straight answers.
Anything specific to your business? Bring it to the call and we’ll work through it.
Book a quick callCan you promise a five-star rating?
No. Reviews belong to customers and should reflect their real experience. We set up a straightforward request process; we do not buy reviews, write them on customers’ behalf or promise a particular rating.
Are unhappy customers sent somewhere different?
Every customer must have the same opportunity to leave a public review. Private feedback is an additional way to contact the business, not a filter that removes the public review route.
Does clicking the link prove a review was posted?
No. A request being sent or a link being opened does not prove publication. A published review needs to be checked on the review platform.
Can the process work with business cards and leaflets?
Yes, the starter printed materials include QR codes for an agreed feedback or review route. We confirm the destination so the printed code points to the correct business.
BETTER WHEN THE PIECES JOIN UP
See what works alongside it.
START WITH A CONVERSATION
Let’s put the right setup behind your trade.
Tell Jack how you handle google review and feedback system now. We’ll explain how this fits your business and the rest of the package.
15 minutes. Plain English. No pressure.